Our donors, volunteers, sponsors and community partners have trusted IMPACT with their personal information for over 20 years. Our commitment to conduct business honestly and protecting your privacy is at the core of our privacy commitment.

We respect your confidentiality
IMPACT requires that your personal information be held in strict confidence. We use your information only for its intended business purpose. We do not sell or trade your information to other organizations or individuals.

We protect your information
IMPACT takes every possible measure to insure that your information is not compromised in any way. No one other than the IMPACT staff has access to your information.

Our privacy commitment extends online to our website. Donations and online event registration information is transmitted via a secure server using encryption technology. These transactions are handled through our third party provider, Qgiv. Qgiv is a Level 1 PCI Compliant Payment Gateway. In addition to compliance with the PCI DSS, our donation system is secured with SSL by VeriSign and all transactions take place on Qgiv’s Secure Servers.

If you choose to send us email, we may retain the contents of your email message, our reply and your email address as part of our ongoing customer service efforts. We reserve the right to contact you after you have contacted us and may send future email, printed material and other pertinent info to you about IMPACT. An unsubscribe link is provided in all our email communication. Additionally, you may notify us via phone or email if you wish to stop receiving electronic or print communication from IMPACT.

We keep accurate records
We keep your personal information as accurate, complete, and up to date as is required to fulfill the purpose(s) for which you provided us with your personal information. Upon request in writing we will remove your personal information from our databases, except where legislation or regulation requires our retention of it (for example, charitable giving history tied to income tax receipts). If you have any questions about our website or our privacy commitment, please contact the office at 210.885.7157 or by email at info@impactwater.org.